Integrations
Twinlix connects to four external platforms. Each integration page covers setup steps, OAuth scopes (where applicable), webhook signature schemes, and known gotchas.
| Integration | Purpose | Self-service? |
|---|---|---|
| Twilio | Phone numbers, SMS, voice gateway | ✓ — buy/release numbers from the admin |
| Meta (Facebook/Instagram) | DMs + page comments on Facebook & Instagram | ✓ — OAuth from Setup → Integrations |
| ElevenLabs | Voice synthesis + ConvAI for phone calls | Provisioned per tenant on signup |
| Stripe | Subscriptions, invoicing, refunds | Customer-facing only |
Things that should be self-service but currently aren't
- WhatsApp Business Calling — Meta-native OAuth flow scoped in TWIN-80. Until then, WhatsApp goes through Twilio (no in-product onboarding yet).
- Custom DNS for the chat widget — chat widget loads from
api.twinlix.com/webchat-widget.js; cname-ing it to a custom domain isn't supported today.